Privacy Policy

1. Introduction

TitoHR ("we", "our", or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our HR management platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, password)
• Organization and employee profile data
• Employment records, salary information, and contract details
• Documents uploaded to the platform (resumes, contracts, general documents)
• Goals, performance reviews, and assessment data
• Usage data and analytics

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our HR management services
• Process and manage employee records within your organization
• Enable collaboration features such as goal sharing and performance reviews
• Generate AI-powered summaries and insights (e.g., resume summarization, contract term extraction)
• Send service-related communications
• Ensure platform security and prevent unauthorized access

4. Data Security

We implement industry-standard security measures to protect your data. All data is encrypted in transit and at rest. We use Row Level Security (RLS) policies to ensure strict data isolation between organizations, so your data is never accessible to other tenants on our platform.

5. Data Sharing

We do not sell your personal information. We may share your data only in the following circumstances:

• With your organization's authorized administrators as part of the HR management functionality
• With third-party service providers that help us operate our platform (e.g., hosting, AI processing)
• When required by law or to respond to legal process
• To protect the rights, safety, or property of TitoHR, our users, or the public

6. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. When an organization terminates its account, we will delete all associated data within 90 days, unless retention is required by law.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Withdraw consent for optional data processing

8. Cookies and Tracking

We use essential cookies for authentication and session management. We do not use tracking cookies or third-party advertising cookies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@titohr.com.